Frequently Asked Questions

Q. What should I do to get a PIC number?

A. Please see tutorial at

Q. Who is Legal Person?

A legal person is any human being recognized as having privileges and obligations, such as having the ability to enter into contracts. For example for schools, the principal of the school is the legal person of the organization.


Q. What is Legal E-mail?

It is the e-mail address of the legal person or the organization.


Q. I forgot my password. What should I do?

If you have forgotten your password, you can use Password Recovery option at Log In page (


Q. I want to add training in my language. Can I do that?

Language for trainings is English. If you want to add training information in your language you can add it to the description section after the English version.


Q. What is Qualification Level?

Qualification Level field is related to the European Qualifications Framework (EQF). For more information please click on the following link:


Q. How can I delete my profile?

You need to send an email to to delete your profile.


Q. What types of files can I upload for trainings?

Accepted file types are jpeg, bmp, png, pdf, docx and xlsx.